Interactive Dog & Cat Treat Ball - Natural Rubber Dental Chew & IQ Toy

Payment:

1) We accept Alipay, West Union, TT. All major credit cards are accepted through secure payment processor ESCROW.

2) Payment must be made within 3 days of order. The order will be automatically shut down in buyer did not pay after 20 days.

3) If you can't checkout immediately after auction close, please wait for a few minutes and retry Payments must be completed within 3 days.

Feedback:

1.Buyer's early confirmation will be highly appreciated after receiving the items.

2.Since your feedback is very important to our business's development,we sincerely invite you to leave positive feedback for us if you aresatisfied with our product and service. It'll just take you 1 minute,butthis 1 minute has the extremely vital significance to us.

3.Please contact us before leaving any negative or neutral feedback. We will work with you to solve any problem until make you satisfied with us.Thank you for your understanding!

4.You agree to all of the above-listed policies upon ordering on aliexpress!

Shippment:

1) WORLDWIDE SHIPPING. (Except some countries and APO/FPO)

2) Orders processed timely after the payment verification.

3) We only ship to confirmed order addresses. Your order address MUST MATCH your Shipping address.

4) The images shown are not the actual item and are for your reference only.

5) SERVICE TRANSIT TIME is provided by the carrier and excludes weekends and holidays. Transit times may vary, particularly during the holiday season.

6) If you have not received your shipment within 30 days from payment, please contact us. We will track the shipment and get back to you as soon as possible with a reply. Our goal is customer satisfaction!

7) Due to stock status and time differences, we will choose to ship your item from our first available warehouse for fast delivery.

Return & Refund:

1.You have 7 days to contact us and 30 days to return it from the date it was received. If this item is in your possession more than 7 days, it is considered used and WE WILL NOT ISSUE YOU A REFUND OR REPLACEMENT.There are NO EXCEPTIONS! Shipping cost is bear by both seller and buyer in half.

2.All returned items MUST BE in the original packaging and you MUST PROVIDE us with the shipping tracking number, specific reason for the return, and your po#.

3.We will refund YOUR FULL WINNING BID AMOUNT, upon receipt of the itemin its original condition and packaging with all components andaccessories included, AFTER BOTH Buyer and Seller cancel the transaction from aliexpress. OR, you may choose to have a replacement.

4.Below situation does not supports refund policy:

1) Clients ordered wrong products.

2) Products damaged artificially by clients

3) Parts missing by clients